Vacation Homeowner’s Simple Gestures Go A Long Way to creating goodwill with your Guests

April 16th, 2009 · 1 Comment

Simple gestures or helpful tools can often set your vacation rentals guests off in the proper mindset and help make their stay more enjoyable. Of course your vacation rentals need to be clean and presentable – but the little extras like a welcome book and a few little extras show that you care and that you are not some mega management company that could careless about their stay.

Three of the best vacation rental welcome ideas that we have used with success are very inexpensive. These gestures require just a bit of your time to implement and are well worth the effort.

1.  The Personalized Welcome Book – This is really a main stay and most vacation homeowners already have this for guests.  Our previous guests especially appreciate our suggestions on dining and seasonal suggestions – like “order the margaritas here – they are the best!” or “Be sure to go to The Desert Museum – especially when the day time temperatures are lower because the animals are much more active – especially the Mountain Lions!”

2.  The Grocery & Pharmacy Discount Key Chain Cards -  No one wants to pay full price and everyone wants membership discounts.  Each set of keys to our condos includes a member discount card for purchases at the nearby CVS Pharmacy and grocery stores.  The area stores love the “out of towner’s” as most don’t have a card and they can charge higher prices.

3.  Postage Paid Postcards – We typically leave 1 or 2 stamped post cards of the area wildlife or attractions.  All the guest has to do is address them and write a quick note.  No need to purchase the post card or postage – it’s a simple gesture – and we have people thank us for the thoughtfulness.

These vacation rental guest gifts also have a great “shelf-life”.  That is they do not need to be constantly updated which is especially important if you are turning a vacation rental every few nights or weekly.  Even a pack of chewing gum or mints is nice to have welcoming your new guests to your vacation home.

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Tags: Advertise Vacation Rentals · Owner & Manager Resources

1 response so far ↓

  • 1 Diane // Aug 1, 2009 at 12:46 pm

    Have started doing a “welcome packet” of jar/can of spaghetti sauce, box of spaghetti noodles, small packet of coffee, popcorn and in the winter I will add hot cocoa along with a Thank You card with all my contact info for all my vacation rentals — people get to Truckee late and are not thrilled to go shopping at the local stores so it’s nice to have something quick for them to fix.

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